1. Introduction
At GetDigitals.in ("we", "our", "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect customer information when you visit our website or purchase a digital product from us.
By using our website, you agree to the practices described below.
2. Information We Collect
We may collect the following types of information from you:
- Name
- Email address
- Phone number (for WhatsApp delivery and support)
- Billing details (for invoices when applicable)
- Payment status information (received from gateway providers)
- Device and browser information (type, OS, screen size)
- Website usage analytics (pages viewed, time on site, referrer)
We only collect data that is necessary to process your order, deliver your product, and improve your experience.
3. How We Use Your Information
Information collected is used to:
- Process purchases and verify payments
- Deliver your digital products (Google Drive link, WhatsApp message, email)
- Provide customer support before and after purchase
- Improve website performance and user experience
- Detect and prevent fraud, payment abuse, and unauthorised access
- Send important transactional updates related to your order
4. Payment Security
All payments are securely processed through trusted third-party providers, including Razorpay, UPI, and PhonePe.
6. Third-Party Services
We may use trusted third-party services for:
- Website analytics (e.g., Google Analytics)
- Payment processing (Razorpay, UPI providers, PhonePe)
- Website hosting, performance and security optimisation
- Customer support (WhatsApp Business, email)
- Content delivery (Google Drive for file delivery)
Each of these third parties has their own privacy practices. We only work with reputable providers who follow strong data-protection standards.
7. Data Protection
We use reasonable technical and organisational security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
However, please note that no method of online transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
8. Marketing Communication
As a customer, you may receive:
- Order confirmations and delivery updates
- Customer support replies
- Occasional promotional offers, new bundle launches, or discounts
You can unsubscribe from promotional messages at any time by replying "STOP" on WhatsApp or using the unsubscribe link in email. Order-related transactional messages will continue.
9. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct any inaccurate information
- Request deletion of your data (subject to legal/transaction record requirements)
- Withdraw consent for promotional communication at any time
To exercise any of these rights, contact us at [email protected].
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page with an updated "Effective Date".
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Email: [email protected]
- WhatsApp: +91 63753 51903
- Address: Jaipur, Rajasthan, India
Have a privacy question or data request?
We respond to every privacy and data-deletion request within 48 hours.